Terms & Conditions

1. General

These Terms and Conditions govern all purchases made at The Turning Pages (the “Store”, “we”, “our”, “us”), whether in our physical store located at Circular Road, Tuam, Co. Galway, Ireland, or via our online store at turningpagesbookshop.com.

By purchasing products from us, you agree to be bound by these Terms.

2. Products and Availability

  • We sell books, gift cards, and merchandise both in-store and online.

  • All products are offered subject to availability. While we aim to keep our stock levels accurate, availability may change without notice.

  • We reserve the right to withdraw or amend any product without liability.

3. Pricing and Payment

  • All prices are listed in Euro (€) and include applicable Irish VAT.

  • We reserve the right to change prices at any time.

  • Payment must be made in full at the time of purchase (or at the time of placing a pre-order).

  • We accept major credit/debit cards, PayPal (for online purchases), and cash (in-store).

4. Pre-Orders

  • Pre-orders allow customers to reserve upcoming books before release.

  • Pre-order availability dates are estimated and subject to change by the publisher.

  • We will notify you of significant delays where possible.

  • Payment for pre-orders is taken at the time of ordering.

  • If a pre-order cannot be fulfilled, we will notify you and issue a full refund.

5. Gift Cards

  • Gift cards are available for purchase in-store and online.

  • Gift cards can be redeemed both in-store and on our website.

  • Gift cards are non-refundable and cannot be exchanged for cash.

  • Lost or stolen gift cards will not be replaced.

6. Delivery and Collection

  • For online orders, we deliver to addresses within Ireland

  • Delivery costs are displayed at checkout.

  • We are not liable for delays caused by third-party couriers.

7. Returns and Refunds

  • If you change your mind, you may return eligible products within 14 days of receipt, provided they are unused, in original condition, and accompanied by proof of purchase.

  • Certain items (e.g. gift cards) are non-returnable.

  • Refunds will be issued via the original payment method.

  • This policy does not affect your statutory rights under Irish consumer law.

8. Faulty or Damaged Items

  • If you receive a faulty or damaged item, please contact us within 14 days of receipt.

  • We may offer a replacement or refund once the item is returned and inspected.

  • We will cover reasonable return postage costs for faulty/damaged items.

9. Intellectual Property

  • All content on our website, including images, logos, and text, is owned by or licensed to The Turning Pages.

  • You may not reproduce, distribute, or exploit any content without our prior written permission.

10. Privacy and Data Protection

11. Liability

  • To the extent permitted by law, The Turning Pages shall not be liable for any indirect or consequential loss.

  • Nothing in these Terms shall limit or exclude liability for death or personal injury caused by our negligence or for fraud.

12. Governing Law

  • These Terms are governed by the laws of Ireland.

  • Any disputes shall be subject to the exclusive jurisdiction of the Irish courts.

13. Contact

For any questions or concerns regarding these Terms, please contact us at:

The Turning Pages
Circular Road, Tuam, Co. Galway, Ireland
Email: clem@theturningpagesbookshop.com